隱私權條款

Le Le Privacy Policy

This Privacy Policy outlines how www.lelechinese.com ("the Site" or "we") collects, uses, and shares your Personal Information when you visit the Site or make purchases.

Contact Us

If you have questions, need more details about our privacy practices, or wish to make a complaint, contact us at:

  • Email: admin@lelechinese.com
  • Mailing Address: Taiwan Le Le Culture Co. Ltd., P.O. Box 68, Wenshen Wangmei St., Taipei City, 116983, Taiwan

Collecting Personal Information

When you interact with the Site, we collect the following types of information:

Device Information

  • Purpose: To display the Site correctly and analyze usage to improve functionality.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor, Shopify, and other relevant vendors.
  • Examples: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interaction history.

Order Information

  • Purpose: To process transactions, arrange shipping, send order confirmations, and ensure accurate invoicing. This data also helps detect fraud and provide tailored product recommendations.
  • Source: Collected during checkout.
  • Disclosure: Shared with Shopify and relevant vendors like payment gateways and shipping services.
  • Examples: Name, billing/shipping address, payment details (e.g., credit card numbers), email, and phone number.

Customer Support Information

  • Purpose: To provide efficient customer service.
  • Source: Information you share when reaching out for support.
  • Disclosure: Shared with support service providers, if applicable.
  • Examples: Name, contact details, and any additional information provided during customer support interactions.

For Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe your child has provided Personal Information, please contact us to request its deletion.

Sharing Personal Information

To enhance our services, we may share your information with:

  • Shopify: Powers our online store. Learn more at Shopify's Privacy Policy.
  • Compliance Obligations: We may disclose information to comply with laws, respond to legal requests, or protect our rights.
  • Service Providers: For order fulfillment, targeted marketing, and analytics.

Behavioral Advertising

We use your Personal Information for targeted advertising to provide relevant product recommendations. Examples include:

  • Google Analytics: Helps us understand customer behavior (Learn More) and allows opt-out (Opt Out).
  • Social Media Platforms: We may share data for ad delivery on Facebook (Opt Out) or Google (Opt Out).
  • Shopify Audiences: Shares anonymized user data to recommend relevant products across Shopify’s network.

For general opt-out options, visit the Digital Advertising Alliance.

Using Your Personal Information

We use your data to:

  • Process orders and payments.
  • Fulfill shipping and customer support requests.
  • Communicate new product updates and promotions.

Your Rights

For European Residents (GDPR):

  • You can request access, correction, or deletion of your data.
  • Data is processed in compliance with GDPR. Learn more: Shopify GDPR Compliance.

For California Residents (CCPA):

  • You have the right to know, delete, or transfer your data.
  • Contact us to exercise your rights or designate an agent.

Retention Policy

We retain order-related information until you request deletion. For detailed rights and data management, see the relevant sections above.

Updates

We may periodically revise this policy to reflect changes in business practices or legal requirements. Last updated: 11/16/2024

Complaints

If unresolved, you may contact the relevant data protection authority for your jurisdiction.

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